Herr Cheap Customer

When do you know when you miss something? I assure you, dear worst-reader, you do not know you miss something when you no longer have it. Consumerism has raised me and I’ve learned to live with that. But there are things that become part of life even if they stem out of the triviality of consumerism. And so. This isn’t about not having access to all the colours of lego blocks. This is about the inalienable. Sell me your computers and tablets, smart phones and networking devices. I’ve proven I’ll buy them. When the profits from my purchase make you rich hold tight to your future. I want no part of you as long as you keep (you) to yourself. Stay in your golden cage of greed-monger and lust-lies. And look below you as we, the meek, traverse this/your world going about our bidness. It was proven long ago that the automobile didn’t just replace the horse & buggy. Instead. The car proved that mass mobility was/is something that we can not live without. Is that then by definition inalienable? Should there be roads even though nothing dictates GM make them? Oh. Inalienable. Let’s see.

inalienable
ɪnˈeɪlɪənəb(ə)l
adjective
not subject to being taken away from or given away by the possessor

Well, it happened to me. Not only did I buy a car where there are no roads but that car was delivered to me without wheels. What to do, eh? Reconsider? Move abroad? (Well, I guess I did that already.) It’s just that, when they take something away from you that is (should be) inalienable, how does that effect you? I know. Too many unanswered questions. Like where did that Malaysian plane go? And when I tried to work with the powers-that-be to get back what should be inalienable, this is all I got. A bunch of messages telling me to wait my turn because–just because–even though I’m a paying customer it doesn’t matter that I don’t get what I pay for. Your inalienable is directed by someone else, Dr. Sucker. Nomatter.

Below the daily bombardment of incompetence. Is it overwhelming? To think that this world could be annihilated by nuclear war really should pale compared to the level of ignorance that works and runs all the corporations of the world. Remember: all corporations are filled with automatons that believe they are where they are because of merit. Yet, who asks the question regarding the differences between having studied this or that or gotten an A or a D which then determines your position in life? For you see, dear worst-reader, this is how THEY get you. You actually believe that there is a difference between an A and a D as handed out by professor/teacher so-n-so and that there is merit behind what you do. Yet, like taxes where government do take a bite, these corpos control everything that should not be controlled. It should simply be. But what am I saying? Yes. Worst-what? Worst-service galore.

If you ever move to Germany and decide to get some Internet don’t use the company called 1&1. They really suck bat-balls. At least three times a year their service, out of the blue, just turns off and I’m stuck in nowhereland without Internet for days. When you call them to inquire as to why they aren’t holding up to their side of the bargain this all they can provided: NOTHING and a few SMSs that don’t make a bit of sense. Yeah. Five days without Internet is a bitch. And. Again. 1&1 sucks.

Wow. I am so pissed-off that I could go nuclear on the people that work at this useless, piece of krapp company. And to think that in Germania, centralised economy Germania, one has to sign a multi-year contract with a company in order to get Internet, well, I guess I’ve said it once or twice in this blog: Germany is the last bastion of communism in the west. This country is run by the worst sort of bureaucrat there is. And that’s not the worst of it. Unlike other western countries, there is no alternative to be a bureaucrat in Germania. Even if you are a high-paid executive at Mercedes, Lufthansa, Siemens, you are nothing but a cog in the wheel of a centralised nation-state. You are where you are because you happened to be in the right place at the right time. A hundred people could do what you do yet you got some place in this wheel/cog. And the rest of us get BS like SMSs telling us to wait our turn while Big Brother takes care of everything.

Did I mention I’m pissed? Did I mention that I hate centralised nation-states? Wow. This really sucks. But after five days of no service the cogs in the wheel gave me back my Internet connection. They gave me back my inalienable. And to them I still say: fuck you!

SMSs from 1&1 Germany:

(English translation: Dear cheap customer, we have received your service request regarding Internet outage. First. Sorry about that. Second. Wait your turn. Even though you have a contract with us that doesn’t mean we have to fulfil it. It only means you have to pay us. That’s what contracts are for in this pseudo social market communist state that you’ve been living in for the past twenty-five years. So just shut the fuck up and wait for us to turn your service back on when we’re ready. Your 1 & 1 team. Transaction # C520566445)


Donnerstag: Sehr geehrte cheap customer, wir haben Ihre Störungsmeldung erhalten. Zur Terminabsprache oder bei Neuigkeiten informieren wir/unsere Partner Sie. Ihre 1&1 (Vorgangsnummer C520566445)


Donnerstag: DSL funktioniert wieder. Hätte gern etwas Info über die Ursache dieses Problem. Bitte melden. Danke.


Freitag: Sehr geehrte cheap customer, in Ihrem Anschlussbereich haben wir einen Ausfall festgestellt, von dem mehrere Kunden betroffen sind. Bitte haben Sie etwas Geduld, wir arbeiten bereits an einer Lösung. Vielen Dank für Ihr Verständnis. Ihre 1&1


Samstag: Sehr geehrte(r) Kunde(in), aktuell bearbeiten wir Ihre gemeldete DSL-Störung. Wir kontaktieren Sie umgehend, sobald wir neue Informationen für Sie haben. Ihre 1&1 (Vorgangsnummer C520566445)


Sonntag: Sehr geehrte(r) Kunde(in), wir arbeiten weiterhin mit Hochdruck an der Entstörung Ihres 1&1 DSL-Anschlusses. Wir informieren Sie erneut, sobald wir Neuigkeiten für Sie haben. Ihre 1&1 (Vorgangsnummer C520566445)


Montag: Sehr geehrte(r) Kunde(in), wir arbeiten weiterhin vorrangig an der Entstörung Ihres DSL-Anschlusses. Bitte entschuldigen Sie die Verzögerung. Wir kontaktieren Sie erneut, sobald wir Neuigkeiten für Sie haben. Ihre 1&1 (Vorgangsnummer C520566445)

Rant on. -tommi

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tommi

Just another expat blogger.